Privacy Policy

1. Introduction

CB Masonry Ltd (“we”, “us”, “our”) delivers high-quality masonry, stonework, repointing, general building, and maintenance services across Stirling and the Central Belt of Scotland. We respect your privacy and comply with UK GDPR whenever you visit our website, request a quote, or contact us.

2. Data Controller & Contact

Central Belt Masonry Ltd
5 Hirst Crescent, Fallin, Stirling FK7 7HW
07507 465 590 ·  cbmasonry4@gmail.com
Family-run for over 20 years with trusted craftsmanship in brickwork, stone features, garden walls, repointing, cleaning, and general building across Central Scotland.

3. Personal Data Collected

• Enquiry/booking forms: your name, contact details, property address, service required, and optional site photos.

• Communications: details shared via phone, email, or in-person.

• Website analytics: anonymised IP, browser/device type, pages visited, session length—collected using essential and performance cookies only; no advertising or profiling cookies.

4. How We Use Your Data

We use personal data to:

• Provide quotes, schedule and complete masonry services (repointing, stone walls, general building, masonry cleaning)

• Send confirmations, reminders, invoices, and follow-up details

• Improve our website and service using anonymised analytics

• Maintain records for legal, warranty, insurance, and accounting compliance

5. Legal Basis for Processing

• Contractual necessity: delivering your service

• Legitimate interests: to run, improve, and protect our business and website

• Consent: for follow-up or optional updates

• Legal obligation: to retain VAT, warranty, or audit-related records

6. Data Sharing

We do not sell or rent your data. We may share it with:

• Service providers (e.g., web hosts, email platforms, analytics tools) under GDPR-compliant contracts

• Regulatory, insurance, or emergency services, when legally required

7. Cookies & Tracking

• Essential cookies: necessary for site forms and basic navigation

• Performance cookies: anonymised analytics only (e.g., Google Analytics)
  We do not use advertising, profiling, or third-party tracking cookies

8. Data Retention

• Enquiry and job records: retained for up to 7 years

• Anonymised analytics logs: deleted after 24 months; aggregated data retained as needed

9. Your Rights

Under UK GDPR, you may request to:

• Access, correct, erase, restrict, or export your data

• Withdraw consent or object to processing

• Lodge a complaint with the ICO
  To exercise your rights, please contact us above.

10. Security

We protect your data with SSL encryption, secure UK hosting, access controls, firewalls, and staff training. While no system is infallible, we adhere to industry best practices.

11. International Transfers

All data is stored and processed within the UK—no overseas transfers occur.

12. Policy Updates

We may update this policy occasionally. Continued use of our site implies acceptance. The Effective Date above indicates the current version.